Privacy Policy

1. Introduction

Control Plane ("we", "us", "our") provides the SHEQ Control Plane platform to organisations and their authorised users. This policy explains what personal data we collect through this website and the platform, how we use it, and the choices available to you. It applies to visitors to this website and to individuals whose data is processed through the platform on behalf of our customers.

2. Information we collect

We collect information you provide directly — for example, your name, email address and company details when you contact us, request a demo, or create an account. When your organisation uses the platform, it may enter additional personal data as part of its own SHEQ records, such as employee names, roles or training history. We also collect limited technical information automatically, such as browser type, IP address and pages visited, to operate and improve this website.

3. How we use information

We use personal data to provide and support the platform, respond to enquiries, communicate with you about your account or our services, and improve our website and product. Where your organisation is a customer, personal data entered into the platform is processed on that organisation's behalf, in line with our agreement with them.

4. Data sharing and subprocessors

We do not sell personal data. We share information with service providers who help us operate the platform and website — such as hosting and infrastructure providers — under agreements that require them to protect it appropriately. We may also disclose information where required by law.

5. Data retention

We retain personal data for as long as needed to provide our services, meet legal and contractual obligations, and resolve disputes. Data entered into the platform by a customer is generally retained for the duration of that customer's subscription, and handled in line with our agreement with them after it ends.

6. Your rights

Depending on where you're located, you may have rights to access, correct, delete or restrict the use of your personal data. Where your organisation uses the platform to process your data, requests like these are usually handled by that organisation; you're also welcome to contact us directly and we'll assist where we can.

7. Contact

Questions about this policy can be sent to our contact page.